Installation and Troubleshooting
Learn what the Installation & Troubleshooting attribute offered together with the Virtual Private Servers and the dedicated servers entails.
Other than having more resources, a reason why you could get your own hosting server and use it instead of a shared website hosting plan is the fact you are able to install and run a wide selection of software. With a shared account, you can use apps, which don't require root access and are not set up server-side, so when you require certain software for your sites, you can't install it on a shared server. This is not the case with a hosting server of your own in which you are able to install everything you would like. The downside is that you may not have much experience and handling your own machine is more complicated that managing a shared web hosting account in which the company manages most things. This is why we offer an extra service for our hosting server packages called Installation & Troubleshooting and you can take full advantage of it any time you experience any problems with the supervision of your machine.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the dedicated web hosting plans we offer at any time that you need it. In the event that you need any custom work from our administrators right after your server is ready, you can acquire the upgrade during the hosting server signup process, or when you need something to be carried out afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with an hour of work from our administrators on your server, so if you come across any issues to install a third-party piece of software or some program gives errors and doesn't work the way it should, our specialists shall assist you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it features.