Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reaction warranty with all our shared hosting plans packages, which means each support question you post will undoubtedly be replied to in only one hour max. Our support company members are educated to instantly take care of any situation and to give you timely guidance on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is supplied by a group of certified techs which are prepared to react to your request right away. You are able to contact the support team by starting a help and support ticket from your Web Control Panel or by sending us an e–mail message. On business days, you may as well call us on the telephone or make use of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while working on your online projects within the Control Panel, you are able to always just click the Help control key and find your question in the variety of articles or blog posts that will came up. We have also turned a number of the articles and reviews into video clips. The list of educational videos will come up if you select the Videos key available on the top right.