We have compiled a selection of instructional video tutorials that visually explain how you can take care of a typical issue connected to your shared hosting plans account. You’ll find the video lessons in the Help Center section.
A 60–Minute Support Ticket Response Time Guarantee
All semi–dedicated servers are backed up by a 24/7/365 customer service and feature a sixty–minute support ticket response guarantee. Our qualified techs will be online for you 7 days a week and will fix any issue that you could possibly run into within maximum sixty minutes after the support ticket submission. In most instances, an answer will be given to you in less than 20 minutes.