Extensive Online Documentation in Shared Hosting
If you have purchased your very first shared hosting account through our company or have moved your site over to us, you’ll get used to our services and our custom-built Hepsia Control Panel before you know it due to the fact that we have compiled a substantial web-based knowledge base where you can find all the info that you could ever need – both general info in regard to the web hosting service as a whole and more concrete info about the separate functions that you can use and the obstacles that you may face. The articles are available in two places. The entire article list is accessible through the Help section of the Control Panel. You can access relevant articles about the different features in each and every section of the Control Panel too. You can get to know how to do practically everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles feature step-by-step instructions, so you will never get bewildered because of an unclear text. Needless to say, in case you bump into a more specific obstacle and you are unable to find anything about it in our knowledge base, you can touch base with our technical support staff representatives 24/7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature an elaborate online article archive where you can find any info that you may require about our hosting services or about the Hepsia Control Panel that we use. We’ve compiled it based on the feedback that we’ve collected from our customers throughout the years and, hence, our articles encompass specific problems that you may confront and include the quickest way to fix them, for instance getting a 500 Internal Server Error message or being unable to send emails from your computer although you have the right settings. The articles are available in each single Control Panel section and you can check them at any given time. They can help you extend your knowledge not only about our services, but also about the web hosting realm as a whole, as they contain elaborate instructions and general information such as what file permissions or cron jobs are.